Our Process
A straightforward, transparent process from initial enquiry to final handover. Clear communication, realistic schedules, and quality delivery at every stage.
Initial Enquiry
Contact us with your project details, timescales, and any specific requirements. We will discuss your needs and arrange the next steps.
What We Need:
- •Brief description of the works required
- •Approximate timescales or deadlines
- •Project location and access details
- •Any drawings, specifications, or snagging lists
What You Get:
- •Initial discussion of your requirements
- •Indication of our availability
- •Confirmation of site visit if required
Site Visit & Survey
Where appropriate, we arrange a site visit to assess the scope, understand site-specific factors, and gather information for an accurate quotation.
What We Need:
- •Site access at agreed time
- •Opportunity to view all areas of work
- •Discussion of any specific requirements
- •Access to relevant documentation
What You Get:
- •Thorough assessment of the works
- •Discussion of approach and options
- •Opportunity to ask questions
- •Realistic indication of timescales
Clear Written Quotation
We provide a detailed written quotation outlining the scope of works, exclusions, programme, payment terms, and any assumptions.
What We Need:
- •Confirmation of any final details
- •Decision on any options discussed
What You Get:
- •Itemised scope of works
- •Clear list of exclusions
- •Realistic programme estimate
- •Payment terms and schedule
- •Validity period
- •Contact for questions
Scheduling & Mobilisation
Once the quotation is accepted, we schedule the works, confirm start dates, and arrange site mobilisation including access and logistics.
What We Need:
- •Signed acceptance of quotation
- •Confirmation of site access arrangements
- •Any site-specific requirements or restrictions
- •Contact details for site coordination
What You Get:
- •Confirmed start date
- •Programme with key milestones
- •Site contact details
- •Pre-start meeting if appropriate
Works Delivery
Works commence on the agreed date. We maintain site safety, cleanliness, and quality throughout, with regular progress updates.
What We Need:
- •Site access as agreed
- •Prompt responses to any queries
- •Notification of any changes
What You Get:
- •Professional site conduct
- •Regular progress updates
- •Clean and tidy site management
- •Prompt communication on any issues
- •Variations discussed and agreed before proceeding
Snagging & Handover
Final walkthrough to address any snagging items, completion of final cleaning, and handover with any relevant documentation.
What We Need:
- •Final inspection walkthrough
- •Sign-off on completed works
- •Final payment as per terms
What You Get:
- •Snagging list addressed
- •Clean, ready-to-use space
- •Handover documentation
- •Warranty information where applicable
- •Contact details for any post-completion queries
How to Prepare Your Site
A few simple steps to help ensure smooth delivery of your project.
Clear Access
Ensure clear access to work areas. Remove or protect valuable items and furniture where possible.
Utilities
Confirm availability of electricity and water if required. Notify us of any utility restrictions.
Parking
Advise on parking arrangements and any access restrictions or permits required.
Occupancy
Let us know if the property will be occupied during works. We will discuss minimising disruption.
Pets
Please secure pets during our visits for their safety and to allow us to work efficiently.
Communication
Provide a reliable contact method and let us know your preferred times for updates.
Ready to Get Started?
Contact us to discuss your project and begin the process.